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Working with Challenging Family Situations: A Mediator's Perspective


If you were asked to stop doing any of these simple tasks, what feelings and emotions might you experience?

Cinnie Noble

What it Takes to be Conflict Masterful

(3/09/18)Cinnie Noble

How we define conflict mastery and the characteristics needed to be and be seen as such varies.

John Lande

Difficult Conversations in the Modern Era of (Anti-) Social Media

(3/02/18)John Lande

Recent events show that our social problems are exacerbated by a wide variety of anti-social media behaviors.

Tammy Lenski

Can this Key Ingredient Protect Your Marriage from Relationship Conflict?

(2/16/18)Tammy Lenski

Couples can have big fights, frequent conflict, and even bicker all the time and still have healthy, fulfilling, and lasting relationships. How so?

Lorraine Segal

Setting Boundaries with a Workplace Bully

(2/16/18)Lorraine Segal

Whether the bully is your boss or another employee, setting boundaries can be challenging.

Sabine Walsh

Educating the Dispute Resolvers of the Future

(2/09/18)Sabine Walsh

The ICC Mediation Competition in Paris, and the growing number of others like it, are contributing to a change in the way disputes are going to be resolved in the future.

Tom Kosakowski

World Health Organization Ombuds Says Dysfunctional Management is Impacting Mission

(2/06/18)Tom Kosakowski

In January 2018, the Ombudsman for the international public health agency told leadership that managers lack the interpersonal skills required for effective team communications, constructive conversations about performance, and conflict resolution.

Joe Markowitz

Three Quotations from Lincoln on Conflict Resolution

(2/02/18)Joe Markowitz

It’s ironic that the president who led us through by most measures our most destructive war had some of the most profound things to say about peace-making.

Tammy Lenski

Spark a Shift in Perspective with this Question

(1/26/18)Tammy Lenski

It’s hard to get fresh perspective about our situation or the other person when we’re trapped inside a conflict.

Ronald S. Kraybill

Shift Dynamics with One Word

(1/26/18)Ronald S. Kraybill

Here’s a strategy to improve dynamics in a difficult conversation: In an argument or tense discussion, replace “but” with “and”.

John Lande

Stone Soup: Takeaways from New Hampshire Mediation Training

(1/19/18)John Lande

As part of recent mediation trainings, Susan Yates and I collected survey data and focus-group-like comments from the training participants.

Mark Baer

Hiring a Divorce Attorney? Buyer Beware

(1/19/18)Mark Baer

John Keith wrote the following: “It is inherent in our role that we fight other peoples’ battles, but this duty encourages us to identify with our clients and view their battles as our own.”

Tammy Lenski

The Picasso Trick for Better Problem Solving

(1/12/18)Tammy Lenski

When we become too wedded to our own solutions, conflict resolution conversations can get pretty stuck.

Cinnie Noble

Conflict Resolutions for 2018!

(1/05/18)Cinnie Noble

Oh my goodness, another year has passed and I would like to wish you all the very best for 2018. May it be a peaceful, loving and joyful one for you and yours!

John Sturrock

On the Road to Solutions that Work for All

(1/05/18)John Sturrock

The idea of our bus tour was to engage local communities in conversations about what was important to them in their area and explore how effective dialogue can aid problem-solving, help resolve contentious issues and reduce conflict.

Ronald S. Kraybill

Plan Teambuilding Now

(12/29/17)Ronald S. Kraybill

Good relationships rarely happen by chance. They happen by choice, when people choose to do stuff that facilitates friendship and connection.

Bernard Morrow

End of the Year: The Kids are Alright

(12/29/17)Bernard Morrow

End of year. Time to reflect and take stock. Time to recharge and reset.

Lorraine Segal

When Your Boss Is A Bully

(12/22/17)Lorraine Segal

I recently did some consulting at a non-profit, and witnessed a bully very much like one of the (Division chair) managers who made my life a misery when I was a tenured professor.

Joy Rosenthal

Tips for Keeping the Kids out of the Conflict

(12/22/17)Joy Rosenthal

Remembering this simple list may go a long way in helping your child — and you — through rocky waters.

Tom Kosakowski

IOA to Offer International Scholarships to 2018 Conference

(12/18/17)Tom Kosakowski

The International Ombudsman Association will sponsor aspiring Ombuds to attend its annual conference in Virginia for the 2018 conference.

Lorraine Segal

Inner Tools to Survive Workplace Bullying (part 2)

(12/15/17)Lorraine Segal

Letting go of resentments is a powerful tool to help you survive and heal from workplace bullying.

Cinnie Noble

Mind Your Own Beeswax

(12/01/17)Cinnie Noble

As a kid, I remember using the phrase “mind your own beeswax” – instead of mind your own business – as a reaction to others who were being nosy.

Lorraine Segal

Inner Tools to Survive Workplace Bullying

(11/27/17)Lorraine Segal

Those of us who have survived workplace bullying or mobbing (bullying by a group) know how awful and traumatizing it is.

Beth Graham

SCOTUS to Hear Oral Argument Over Constitutionality of Review of Patents

(11/27/17)Beth Graham

Next week, the nation’s highest court will consider whether the controversial process that is currently used by the United States Patent and Trademark Office to analyze the validity of and cancel existing patents is constitutional.

Shirli Kirschner


(11/17/17)Shirli Kirschner

What are the origins of conciliation in Australia?

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