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Jan Frankel Schau

The Science of Negotiation

(9/24/18)Jan Frankel Schau

Follow, if you will, the mediation of a sexual harassment claim to learn the basic principles of mediation.

Phyllis Pollack

Generating Multiple Options!

(9/24/18)Phyllis Pollack

Attending a mediation requires making difficult decisions.

Joy Rosenthal

R-E-S-P-E-C-T — Find Out What it Means to Me!

(9/24/18)Joy Rosenthal

I write this just days after the death of the infamous Queen of Soul, Aretha Franklin.

Lorraine Segal

Affirming the Good in Workplace Conflict—the positive role of affirmations

(9/17/18)Lorraine Segal

One of the tools I use frequently with conflict coaching clients, as well as for myself, is affirmations.

F. Peter Phillips

Mediation Summit in Changsha, China

(9/17/18)F. Peter Phillips

This historic Chinese summit discussed discussed implications of the Belt/Road Initiative, announced five years ago.

Ronald S. Kraybill

Stop Giving Others Insult Power

(9/06/18)Ronald S. Kraybill

Do you know people who get upset and insulted easily?

Tammy Lenski

3 Ways to Turn Adversaries into Problem-Solving Partners

(9/06/18)Tammy Lenski

Most people don’t want to be wrangled into doing something you want but they don’t. Here are three ways to turn them into your problem-solving partners and dissolve resistance.

Tammy Lenski

How to Express a Concern Without Making Things Worse

(8/31/18)Tammy Lenski

When I ask clients why they let a problem go on for so long before addressing it, a common reply is, “I was afraid I’d create more conflict by raising it.”

Phyllis Pollack

Revenge as a Learning Experience

(8/24/18)Phyllis Pollack

No doubt, at some point in your life, you have wanted to take revenge against someone who “did you wrong”.

Ronald S. Kraybill

Conflict Styles: Digital vs Paper

(8/15/18)Ronald S. Kraybill

In training with the Thomas Kilmann or my Style Matters conflict style inventories, you have an option to use either a paper or online version. I used to be ambivalent about this choice, but no more.

Cinnie Noble

Values Conflict

(8/15/18)Cinnie Noble

It is common to attribute the term ‘values conflict’ as the reason for dissension between us and another person and we may say such conflicts are not resolvable.

Tim Hicks

What Could be the Source of Modern Polarization?

(8/03/18)Tim Hicks

Everyone’s talking polarization these days.

Ronald S. Kraybill

Career in Conflict Resolution?

(7/27/18)Ronald S. Kraybill

Everywhere I’ve lived and worked, I’ve met people who feel a deep inner echo to the idea of making peace.

Harold Himmelman

12 Tips for Mediating Complex Business and Government Disputes

(7/20/18)Harold Himmelman

This article discusses 12 tips for hiring the right mediator for the right situation.

Tammy Lenski

Ask Yourself This Kind of Question When an Argument Rattles You

(7/13/18)Tammy Lenski

When a difficult conversation rattles you, using a centering question can help you get your balance back.

Peter Adler

In Isolation Together

(7/02/18)Peter Adler, Nicole Brodie

Ok, we’ve got a problem: Britain has announced a new Minister of Loneliness.

Phyllis Pollack

Not Just Another Set of Lamb Chops!

(6/22/18)Phyllis Pollack

Someone once said to me that while to a butcher a pair of lamb chops is just another set of lamb chops, to a person who has not eaten in a long while, it will be the best meal ever. In sum, it is all a matter of perspective.

Jan Frankel Schau

A Toddler's Wisdom on Conflict Resolution

(6/15/18)Jan Frankel Schau

The values we share matter more than our differences.

John Sturrock

The Edinburgh Declaration of International Mediators

(6/04/18)John Sturrock

I write this in the aftermath of the really uplifting and wonderfully diverse conference which I had the privilege to host and chair recently in my home city, under the auspices of the International Academy of Mediators.

Michael A. Zeytoonian

The Time for Dispute Resolution Alternatives (DRA) has come

(5/25/18)Michael A. Zeytoonian

There was a time, not long ago, when those who found themselves in a dispute had two basic choices: They could either file a lawsuit/initiate some formal complaint process or they could just walk away from the conflict and try to move on.

Lorraine Segal

Why Everyone at Work Needs Conflict Management Skills (and how you can get them)

(5/21/18)Lorraine Segal

In many job descriptions posted in March and April this year on Indeed, the job announcements include conflict resolution or conflict management as required or desirable skills.

Ronald S. Kraybill

Two-Step to Prioritize Relationship

(5/11/18)Ronald S. Kraybill

A great move for improving your effectiveness in conflict is mastering the two-step discussion process.

Tammy Lenski

This Common (but faulty) Reasoning Leads to Bad Decisions

(5/04/18)Tammy Lenski

We like to think of ourselves as rational beings, and yet we act irrationally in all sorts of ways.

Lorraine Segal

Managing a Resentment Relapse at Work

(5/04/18)Lorraine Segal

A client of mine had a resentment relapse recently.

Recognizing The Signs Of A Conflict Storm

(4/20/18)

By paying attention to the early signs of conflict, you become more aware of a potentially slow-growing storm.

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